Vitec GmbH

IT Support Services

IT Support

We don't just create IT Solutions. We create, deploy, monitor, maintain and scale your entire business model and IT environment in a sustainable IT infrastructure.

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IT Support
IT Support

We Support And Scale Your Business Model As 360° IT Support Partner

IT Support Partner

Vitec GmbH is your 360° Software Development Partner for the support of small and large IT solutions. Creating an IT Solution is only the first step. Now it's about making it bigger, more secure, faster, more satisfying for the users and simply more successful to improve your business model every day. With us, you can sit back and look forward to the sustainable growth of your IT Solution.

App Support
App Support
App Support

App Support & Growth Services

App Support
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Managed IT
Managed IT

Managed IT Support Services

Managed IT
IT Consulting
IT Consulting
IT Consulting

IT Consulting Services

IT Consulting

App Maintenance & Support Services

App Maintenance

App Support & Growth Services

App Support

What are App Support & Growth Services?

Building an IT Solution is only the first step. Especially large solutions with many dependencies need a lot of support, ongoing monitoring and growth to stay relevant in the market. Software is one of the most dynamic and rapidly evolving industries out there. That requires a lot of dedication to stay on the cutting edge.

We are here to take care of the IT Solution, not only to keep it relevant, but also to expand and improve it, both from a technical and business model point of view.

What Is Usually Covered?

Growth Services
  • Growth ServicesEstablishment of DevOps activities and tools
  • Growth ServicesIdea generation and function enhancement
  • Growth ServicesRelease planning and management
  • Growth ServicesMonitoring
  • Growth ServicesIncident management and troubleshooting
  • Growth ServicesMaintenance
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Managed IT Support Services

Managed IT

Managed IT Support Services

Managed IT

What is included in Managed IT Support Services?

When it comes to larger IT Solutions and hosting them in a sellable and automated server infrastructure approach, we are your 360° Software Development Partner, supporting you as your digital CTO and providing server and cloud infrastructure management.

Why Vitec Managed IT Services

IT Services
  • IT ServicesFlexible IT partner
  • IT ServicesPredictable monthly costs
  • IT ServicesImmediate expert level support
  • IT ServicesOverall business productivity
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IT Consulting Services

Consulting
Consulting Services

We are here to improve your business model with our expertise! IT is a large field with many areas. As an entrepreneur or founder, it is very often ineffective to build this knowledge.

Vitec is here to advise you and your steps towards your digitization dream. Let's find out how we can benefit from each other and build a success story for both our businesses.

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FAQ About IT Support Services

FAQ

Every business of every size and industry needs to take a proactive approach to IT management to increase productivity, reduce downtime, improve cybersecurity, achieve better cost predictability, and most importantly, keep their IT Solution up to date and growing.

FAQ

We strive to be both proactive and reactive to keep your IT Solution in view. We typically create an SLA together that best serves both interests to achieve our common goal. For us it is important that your IT Solution is successful, then we are successful as your 360° Software Development Partner. Speaking of Incident Management, Vitec GmbH guarantees a response time of 1 hour, but the typical response is measured in minutes. For all other issues (e.g. app enhancement, adding an app feature) you can expect a response/feedback from us within the same day.

FAQ

Yes, we offer 24x7x365 support when needed, so your IT Solution is in the caring hands of experts at all times.

FAQ

Are You Looking For A 360° Partnership To Realize Your Dream Together?

Partnership

Use our customized and easy-to-use price calculator in 1 minute to get the first feel for the framework, or contact us directly with just a few clicks to lay the foundation for our partnership.

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Partnership

Vitec GmbH – Your 360° Software Development Partner

Development Partner

Concept & Planning

We ensure that all user expectations, legal and security standards are met.
Concept & Planning
Concept & Planning

Concept & Planning

We ensure that all user expectations, legal and security standards are met.

Mobile App Development

We create strong, maintainable and extendable IT Solutions including server infrastructures.
Mobile App
Mobile App

Mobile App Development

We create strong, maintainable and extendable IT Solutions including server infrastructures.

360° IT Support Service

We accompany and support you in all aspects of your IT Solution from the idea to the very end.
Support Service
Support Service

360° IT Support Service

We accompany and support you in all aspects of your IT Solution from the idea to the very end.
Development Partner
Development Partner

UI/UX Creation

We transform ideas into appealing user flows in a customized user interfaces
UI/UX
UI/UX
UI/UX
UI/UX
UI/UX

UI/UX Creation

We transform ideas into appealing user flows in a customized user interfaces

Website App Development

We create strong, maintainable and extendable IT Solutions including server infrastructures.
Website App
Website App
Website App
Website App
Website App

Website App Development

We create strong, maintainable and extendable IT Solutions including server infrastructures.

Our Latest 360° Blogs

Blogs
Project Concept

10 Ways to Give Your App Users a Consistently Awesome Experience.

  • By Marc
  • |
  • Development Strategy
  • |
  • clock 8 minutes

Consider this: 70% of app users abandon apps that take too long to load. And if your app crashes even once, 71% of them are likely to just uninstall it!

Project Concept
Project Concept

Top 5 Proven Tips to Boost Your App
Performance

  • By Aleksandar
  • |
  • Development Strategy
  • |
  • clock 7 minutes

In 2010, the average individual watched 3.75 hours of television every day. Fast forward to 2021, that number has dropped to just 2.38 hours.

Project Concept
Project Concept

App Functionality vs. App design: Which is more important – UI or UX?

  • By Marc
  • |
  • Development Strategy
  • |
  • clock 6 minutes

The UI vs. UX debate rages on even as businesses, developers, and designers continue to follow conflicting philosophies to app development.

Project Concept
UX & UI Blog

Standard CMS vs. Custom Developed Website: What’s best For You?

  • By Marc
  • |
  • Development
  • |
  • clock 9 minutes

Content management systems (CMSs) have revolutionized website development for everyone.

UX & UI Blog
UX & UI Blog

Top 8 Questions To Ask When Finding A Long-term App Development Partner

  • By Marc
  • |
  • Development Strategy
  • |
  • clock 7 minutes

Congratulations! You’ve finally realized the importance of a purposeful mobile strategy for your business.

UX & UI Blog
UX & UI Blog

How Much Money Can You Earn Through App? How to Generate App Revenue?

  • By Aleksandar
  • |
  • Development Strategy
  • |
  • clock 5 minutes

The global mobile app revenue for 2020 is estimated to be $581.9 billion.

UX & UI Blog
Mobile App

9 Best Web & App Development Technologies For Building An App

  • By Marc
  • |
  • Development Strategy
  • |
  • clock 13 minutes

The number of internet users worldwide stands at a staggering 4.13 billion! That’s 4.13 billion consumers doing everything.

Mobile App
Mobile App

Freelancer vs. Offshoring - App development strategies revealed

  • By Aleksandar
  • |
  • Interview
  • |
  • clock 11 minutes

It's good to be aware of the issues when finding a development partner, such as technology, affordability of certain development frameworks.

Mobile App
Mobile App

6 Ways to Reduce App Development Costs Without Compromising Its Quality

  • By Marc
  • |
  • Development Strategy
  • |
  • clock 9 minutes

By 2021, the number of app users will be an incredible 6.3 billion! And, the average smartphone user will be spending $1,008 on in-app purchases.

Mobile App
Web Development

We enjoyed helping a social cause - Vitec GmbH partnership with Skooby

  • By Marc
  • |
  • Testimonial
  • |
  • clock 4 minutes

We are super happy when we can build a partnership through digital products that are on the same page and in line with our own vision.

Web Development
Web Development

Native vs. Cross-Platform vs. Hybrid App Development

  • By Marc
  • |
  • Development
  • |
  • clock 11 minutes

The internet traffic originating from mobile devices commands 53.3% of the total internet traffic, leading desktop traffic by a substantial margin.

Web Development
Web Development

[10% OFF On Your New App] Start 2021 With An App That Your Customers Love

  • By Aleksandar
  • |
  • Special offer
  • |
  • clock 6 minutes

A mobile app gives you the desired properties in the minds of your target group.It allows you to have a constant presence in their life.

Web Development
IT Support

Should You Hire an App Development Agency? Let’s Weigh the Pros & Cons.

  • By Marc
  • |
  • Development Strategy
  • |
  • clock 8 minutes

Many Entrepreneurs have asked themselves this question and you won’t be the last one. Apps are on their way to become business essentials.

IT Support
IT Support

4 Reasons Why Local App Development Support is Critical for Successful Businesses

  • By Marc
  • |
  • Development Strategy
  • |
  • clock 5 minutes

Outsourcing and offshoring have emerged as key strategies for organizations to boost their profitability. Although they are often used interchangeably

IT Support
IT Support

What Should Your App Cost You? Let’s Get Specific.

  • By Marc
  • |
  • Development
  • |
  • clock 6 minutes

There is a lot that can be accomplished with a well-designed, engaging, and dynamic app. The returns are obvious.

IT Support
Testimonials

Your Business Does Not Need Tech Support, But a Tech Environment to Thrive

  • By Aleksandar
  • |
  • Development Strategy
  • |
  • clock 6 minutes

Why is your product not generating a line round the block? Why is your service not the next “IT” thing?

Testimonials
Testimonials

App Development Challenges & The Secret to Overcoming Them

  • By Marc
  • |
  • Development Strategy
  • |
  • clock 5 minutes

While apps solve many problems, the app development process itself poses its fair share of challenges

Testimonials
Testimonials

Partnering With raffle. - A Unique Marketplace Mobile App

  • By Aleksandar
  • |
  • Testimonial
  • |
  • clock 4 minutes

Inspired by the entrepreneurial spirit, but also by sharing the fantastic idea, we enjoyed partnering with raffle.

Testimonials
Redesign

Do I Need a Mobile App? Discover Naked
Facts!

  • By Aleksandar
  • |
  • Development Strategy
  • |
  • clock 8 minutes

Mobile apps have been a buzzword for the better part of the past decade. when the early smartphone apps appeared.

Redesign
Redesign

How to Make Your App Safer: Top 9 Best Practices in Cyber Security

  • By Aleksandar
  • |
  • Development
  • |
  • clock 7 minutes

In 2021, your brand’s future is only as secure as your app. The meteoric rise of cyber security threats over the past few years has jolted consumers into awareness and action.

Redesign
Redesign

10 Ways to Give Your App Users a Consistently Awesome Experience

  • By Marc
  • |
  • Development strategy
  • |
  • clock 8 minutes

Consider this: 70% of app users abandon apps that take too long to load. And if your app crashes even once, 71% of them are likely to just uninstall it!

Redesign